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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Shadwick

March 3, 2026

5  out of  5
rating by Lisa Shadwick
"They were very helpful and I really a reasonable price"
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Brandon Green

February 27, 2026

5  out of  5
rating by Brandon Green
"Sincerely the best agency in Southeast Arkansas. Courtney took care of my claim extremely quickly and the process was a breeze. Love my local State Farm agency"
We responded:
"Thank you for the fantastic review, Brandon! We are always here to help with your insurance needs here in Star City . "
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Renee F

February 26, 2026

5  out of  5
rating by Renee F
"Thank you, Anna, for your patience, expertise and professionalism! You made the insurance purchasing process painless. It's always good to have a local agent. :)"
We responded:
"Thank you for the fantastic review, Renee! We are always here to help with your insurance needs here in Star City . "
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Alejandra Amezcua

February 25, 2026

5  out of  5
rating by Alejandra Amezcua
"Selene Jiménez is the best! She helped me get a better insurance plan. She compared different options and showed me which plan would save me money but still cover what I need. She also helped me choose a life insurance policy that fits my budget. Because of her help, I switched over to State Farm!"
We responded:
"Alejandra, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Reid Robertson’s Team—we are always here to help!"
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Ashley King

February 25, 2026

5  out of  5
rating by Ashley King
"I'm so thankful for Courtney. She handled my claim promptly and professionally. I didn't have to worry about anything."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Star City to know that you had such a wonderful experience with us here on State Farm Agent Reid Robertson’s Team."
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Ann B

February 24, 2026

5  out of  5
rating by Ann B
"Latonia was amazing in helping with my insurance needs! She is very knowledgeable and friendly."
We responded:
"Ann, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Reid Robertson’s Team—we are always here to help!"
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Robby Knight

February 23, 2026

5  out of  5
rating by Robby Knight
"Great coverage and very affordable, Elisabeth was very helpful made the whole experience a breeze."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Reid Robertson’s Team! We deeply appreciate your kind words here in Star City . "
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Drew Pannell

February 23, 2026

5  out of  5
rating by Drew Pannell
"When it came time to start looking for new insurance I reached out to Reid’s office. Anna was great to work with and had excellent customer service. She made switching to State Farm an easy and stress free process. From the initial quoting process to signing my documents, Anna was top notch! I will definitely be recommending those I know looking to switch. The quotes were cheaper than any other place I spoke to!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Reid Robertson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Star City ."
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Kristie Bumpass

February 19, 2026

5  out of  5
rating by Kristie Bumpass
"I enjoy dealing with Latonia on all my insurance needs. Service with her is always timely and pleasant. I appreciate her excellent service, patience and consideration of my insurance needs. I recently moved my dads home and auto coverages and it paid off in a huge way. Whether it's during work hours or outside of work hours, I am able to reach out to to her at anytime and that is huge. Thank you Latonia for going above and beyond each time I call!"
We responded:
"Thank you for the fantastic review, Kristie! We are always here to help with your insurance needs here in Star City . "
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Brittney Free

February 5, 2026

5  out of  5
rating by Brittney Free
"My husband and I reached out to Taylor Pennington about getting us a quote for our vehicles and camper, she had the numbers back to us quickly. Answered all the questions that we had and saved us $70 a month. Thank you Taylor! State Farm is lucky to have her!"
We responded:
"Thank you so much for the 5-stars, Brittney! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Beth Holloway

January 21, 2026

5  out of  5
rating by Beth Holloway
"Anna was the best! Fast and easy and got us great prices !"
We responded:
"Beth, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Reid Robertson’s Team here in our Star City office. "
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Sara Forsythe

January 19, 2026

5  out of  5
rating by Sara Forsythe
"Such a great experience getting auto and life insurance with Latonia! I left another insurance company due to rising prices and never the same monthly price."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Sara, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Reid Robertson’s Team—we are always here to help! "
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Roderick Armour-Funches

January 14, 2026

5  out of  5
rating by Roderick Armour-Funches
"My experience with Ms.Elizabeth at the State Farm Star City location was incredible! This agent was so kind, patient and knowledgeable. I encourage others to contact Mr.Reid Robertson office and join their team for your insurance needs. Thank you team members for a pleasant experience….."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Reid Robertson’s Team. "
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Nathan Reed

January 13, 2026

5  out of  5
rating by Nathan Reed
"Miss Latonia was awesome to work with. She explained the policy well, and even shared about some perks that I didn’t even know were available. Switching over to State Farm saved me and my wife $50 a month With additional perks!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Reid Robertson’s Team! We deeply appreciate your kind words here in Star City . "
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Carleta Thompson

December 16, 2025

5  out of  5
rating by Carleta Thompson
"Selene was very helpful and prompt with getting my truck back insured, 10/10 service and promptness!!"
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Patty Romero

December 15, 2025

5  out of  5
rating by Patty Romero
"Selene Jimenez is the best. She explained and answered all my questions. With her help I was able to make my decision and changed over to State Farm."
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Dusty Ford

December 9, 2025

1  out of  5
rating by Dusty Ford
"Avoid State Farm at all costs. Zero stars should really be an option. Rates continue going up and absolutely terrible coverage. They sent a 3rd party adjuster to look at my roof, admitted there is hail damage, but will only cover replacement of a couple turbine vents. If you ask for a State Farm adjuster to come out they will give you the run around for a couple weeks to finally say, nope sorry we've made our decision. I'll be finding cheaper coverage for my home and 3 vehicles elsewhere."
We responded:
"I'm sorry you we couldn't help, Dusty. I can assure you my office did everything we could to assist you, however those decisions are out of our hands. Home rates have increased over the last few rates due to frequent claim activity and every carrier in the state has followed that same rate path. Good news, our auto rates have actually decreased over the last 6 months. I tried calling this morning to review the claim decision with you and to see if there was room to offer additional assistance. "
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Steven Slaughter

November 25, 2025

5  out of  5
rating by Steven Slaughter
"Taylor with State Farm was super helpful. She answered all questions that I had. I insured both of my vehicles and my side by side. They have a great price on vehicle insurance. No way you can pass up saving money."
We responded:
"We finally to do business with our favorite delivery driver! Thank you for the business! We look forward to working with you! "
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Scott Taylor

November 18, 2025

5  out of  5
rating by Scott Taylor
"Anna was so helpful and knowledgeable of every question I had. I could not ask for a better Insurance Agent. Anna is definitely top shelf."
We responded:
"Hey Scott! Thank you for the review! Anna is amazing! Glad she was able to help you! "
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Marly Garrison

November 10, 2025

5  out of  5
rating by Marly Garrison
"Latonia at Reid Robertson State Farm was fantastic to work with! Very nice and happy to help. She responded within a few minutes every time I had a question."
We responded:
"Thank you Marly!"
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Terry Stewart

November 5, 2025

5  out of  5
rating by Terry Stewart
"Very friendly, very helpful"
We responded:
"Thank you for the reply, Terry! We are happy to work with you! "
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Catherine Murphy

October 31, 2025

5  out of  5
rating by Catherine Murphy
"The staff are very friendly and helpful. I recommend them highly."
We responded:
"Thank you, Catherine! We appreciate the kind words! "
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Joseph Pemberton

October 24, 2025

5  out of  5
rating by Joseph Pemberton
"Great experience. Everyone was kind and helpful. Thanks Courtney for your kindness"
We responded:
"Thank you for the review! It's always a pleasure helping you, Joseph! "
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Sydney Adair

October 24, 2025

5  out of  5
rating by Sydney Adair
"Latonia has been fantastic to work with! She is attentive and helpful at all hours. She gets me answers to my questions very quickly and explains things so it’s easier to understand."
We responded:
"Thank you for the review! We are happy to have your family's business, Sydney! We look forward to working with you in the future! "
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Brandi West

October 23, 2025

5  out of  5
rating by Brandi West
"Latonia has been extremely helpful with any needs that have arisen. She has answered questions promptly and given me great options! Thanks so much!"
We responded:
"Thanks, Brandi! Glad we can all agree that Latonia is AWESOME! :-) Thank you for the business! We really appreciate it! "