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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ric Kva

Ric Kva

July 31, 2025

5  out of  5
rating by Ric Kva
"Had total fire loss of home recently. Reid , Courtney and staff couldn't have done better in expediting my claim to rebuilt! So thankful I had Reid and State Farm !!"
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Clayton Copeland

July 30, 2025

5  out of  5
rating by Clayton Copeland
"Very helpful with my questions about coverage on my policy! Thanks Anna and State Farm"
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Jayleen Lira

July 29, 2025

5  out of  5
rating by Jayleen Lira
"Highly Recommend Selene! I had a great experience with Selene. They took the time to understand my needs and helped me find the perfect coverage. Their knowledge and communication were top-notch, making the entire process easy and stress-free. Highly recommend their services!"
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Anna Capps

July 29, 2025

5  out of  5
rating by Anna Capps
"I’m writing this review for my grandparents (Charles and Carolyn Capps). They LOVE having Reid Robertson as their State Farm Agent. Also, they are very glad that Mr. Robertson and his team are very willing to answer questions and help them greatly. Changing to State Farm has helped my grandparents exponentially!"
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Christine Carpenter

July 22, 2025

5  out of  5
rating by Christine Carpenter
"Ana is amazing!!!!! She was very helpful and made the process go smoothly! 10/10"
We responded:
"Thank you for the kind words, Christine! We truly appreciate your business! "
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Tommy D Lawrence

July 22, 2025

5  out of  5
rating by Tommy D Lawrence
"Great people Courtney is a great agent as is Reid Robertson. Been with State Farm since 1977 totally happy with State Farm and Courtney and Reid Robertson"
We responded:
"That's what we call loyalty... and we promise you it doesn't go unnoticed! It's a pleasure to do business with you, Tommy! "
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Jason Wimbrow

July 14, 2025

5  out of  5
rating by Jason Wimbrow
"Friendliest staff ever!!! Anna helped makes things so simple."
We responded:
"Thank you Jason! Our office loves doing business with you! "
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Kim Madar

July 12, 2025

5  out of  5
rating by Kim Madar
"You are greeted by Mrs. Renee as you walk in the door and made to feel so welcomed! Mrs. Latonia was such a great help in her explanation of new insurance policies and coverage! Reid’s staff is always so nice and willing to answer any questions you may have. A great place to do business!"
We responded:
"It's an honor to have your family's business. We appreciate your trust, and we look forward doing working with you in the future! Thank you!! "
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Lindsay Atkinson

July 3, 2025

5  out of  5
rating by Lindsay Atkinson
"Anna did such a great job helping with getting everything set up and made the process super easy."
We responded:
"Thank you for the kinds words, Lindsay! We really appreciate your business and look forward to working with you in the future. "
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Pat allman

June 7, 2025

5  out of  5
rating by Pat allman
"Elizabeth was very helpful. My full coverage rates are are now lower than my previous insurer. Thank you so much."
We responded:
"Thank you for the review, Pat! We look forward to working with you! "
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Pauline Wylie

May 29, 2025

5  out of  5
rating by Pauline Wylie
"Great experience with Reid Robertson Star City office. My husband using deals with auto issues, but I had to handle this one! Courtney and her team made this experience less stressful."
We responded:
"Thank you, Pauline! Glad Courtney was able to assist you with your claim! We're here to help! "
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Kevin King

May 28, 2025

5  out of  5
rating by Kevin King
"Courtney made everything fast and easy."
We responded:
"Thanks Kevin! "
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Kolton Hooks

May 28, 2025

5  out of  5
rating by Kolton Hooks
"Excellent customer service."
We responded:
"Thank you, Kolton! We appreciate your business! "
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Tracy Reed

May 28, 2025

5  out of  5
rating by Tracy Reed
"Latonia was the best! She helped me understand all circumstances for auto and property. She is a breath of fresh air!! Very knowledgeable!"
We responded:
"Latonia is one of a kind! Happy she was able to help you! "
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Stefanie Riley

May 23, 2025

5  out of  5
rating by Stefanie Riley
"Latonia has explained every detail of every policy to me at least twice! She is so patient and very helpful! I highly recommend her!"
We responded:
"Thank you for the kind words, Stefanie! We appreciate you! "
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Betty Ahmad

May 9, 2025

5  out of  5
rating by Betty Ahmad
"Everyone was so nice , I received the best auto quote every. Thanks Latoyan"
We responded:
"Happy we were able to help you, Betty! "
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Julia Tipton

May 7, 2025

5  out of  5
rating by Julia Tipton
"Reid and his staff are fantastic! Anna worked me up a quote and got my policy in place all in one day! My husband and I strongly recommend them for any of your insurance needs!"
We responded:
"Thank you, Julie! We really appreciate your business! It's always a pleasure working with you!"
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ROY PICKENS

May 5, 2025

5  out of  5
rating by ROY PICKENS
"Very professional service really nice people"
We responded:
"Thank you, Roy! "
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daisy heredia

May 5, 2025

5  out of  5
rating by daisy heredia
"So glad I switched! Elizabeth and Selene were super helpful while looking for insurance!"
We responded:
"So glad you are decided to business here, Daisy! We look forward to serving you! "
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Joey Gordon

April 23, 2025

5  out of  5
rating by Joey Gordon
"Shannon at Reid Robertson went above and beyond helping me with my insurance needs. I had to make at least 5 changes, and Shannon handled each and every one without question. Very professional and knowledgeable."
We responded:
"Thank you for the review, Joey! Glad Shannon was able to help you out! "
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Mary Fonville

April 23, 2025

5  out of  5
rating by Mary Fonville
"Friendly staff. Latonia was so helpful. She help me to understand, about insurance. And exploit it well. THANKS so much!!!!"
We responded:
"Thank you for the kinds words, Mary! We are happy to help anytime! "
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Charles Harmon

April 21, 2025

5  out of  5
rating by Charles Harmon
"Service and attention to detail was awesome. I'm glad I chose Reid Robertson, State Farm zinsurance."
We responded:
"Thank you, Charles! We are glad to have your business! "
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Lizbeth Antonio

March 20, 2025

5  out of  5
rating by Lizbeth Antonio
"Everyone so sweet, Latonia got me going and broke everything down for me when needed!"
We responded:
"Thank you! Happy we were able to help! "
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Kamelle Moore

March 7, 2025

5  out of  5
rating by Kamelle Moore
"It was everything I expected from watching the commercials as a kid and even now👍🏾 great service!"
We responded:
"Thank you, Kamelle! ... like a good neighbor! :-)"
Profile photo of Tabitha Moore

Tabitha Moore

February 26, 2025

5  out of  5
rating by Tabitha Moore
"Reid Robertson State Farm made the process of my vehicle claim seamless! This was the first time I had ever had to make a claim & Courtney Rodgers was there every step of the way to answer any questions I had day or night! Highly recommend for any and all insurance needs!"
We responded:
"Thank you for the kind words! Glad Courtney was able to assist you with your claim! That’s why we are here!"