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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Christopher Pruitt

August 1, 2023

5  out of  5 rating by Christopher Pruitt
"Latonia, was extremely helpful & detailed in explaining the different coverages available to me as I decided on which policy to choose from. Thank you you assisting me with my auto policy needs."

Sydney Weatherford

June 22, 2023

5  out of  5 rating by Sydney Weatherford
"Latonia is the best! i was new to this whole process & she made everything very easy for me."

Ace Boogie

June 9, 2023

5  out of  5 rating by Ace Boogie
"Great Staff Very Helpful..thank you Ms Shannon and state farm."

Dee James

June 9, 2023

5  out of  5 rating by Dee James
"I called to get a quote and not only was the rate the lowest I had been quoted but Mrs. Latonia was very nice and sweet. She was patient and thoroughly answered all my questions. She made the process very smooth and easy. I am very appreciative of her!"

Laura Holloway

June 7, 2023

5  out of  5 rating by Laura Holloway
"Not only is Anna the sweetest insurance girl I've ever dealt with, but she is very knowledgeable about what she sells. She answered all my many questions and has me fixed up with great coverage!"

Abby Burns

June 6, 2023

5  out of  5 rating by Abby Burns
"I work at Commercial Bank in Monticello. I am the insurance administrator, I can not say enough good words about Anna Holloway! She is so sweet, & super fast on sending over any insurance policies I am in need of!! Thank you Anna!!! 😊"

Dorothy Harris

May 26, 2023

5  out of  5 rating by Dorothy Harris
"Thank you Shannon for your help with my Stat Farm insurance"

Joey Gordon

May 16, 2023

5  out of  5 rating by Joey Gordon
"Shannon at Reid Robertson went above and beyond helping me with my insurance needs. I had to make at least 5 changes, and Shannon handled each and every one without question. Very professional and knowledgeable."


May 10, 2023

5  out of  5 rating by Mindy
"Latonia is awesome! She helped me switch my husband’s insurances over to State Farm so easily. The rates were lower and the coverage better. Highly recommend. Great service and people."

charlie handly

May 10, 2023

5  out of  5 rating by charlie handly
"Latonia was very helpful when deciding on getting renters insurance! She made the process very smooth and easy!"

Kristie Bumpass

May 10, 2023

5  out of  5 rating by Kristie Bumpass
"Latonia is a rock star!! She delivered top notch service to get me the best possible coverage and was able to significantly lower my premiums. She is always a constant help to me with any questions I have. Very professional and so easy to work with."

Emily Armstrong

May 4, 2023

5  out of  5 rating by Emily Armstrong
"Shannon & the rest of the team at State Farm is amazing."

Charles Weatherspoon

April 24, 2023

5  out of  5 rating by Charles Weatherspoon
"We have been with StateFarm for over twenty years and counting....We appreciate our agent and staff."

Robert Conner

April 14, 2023

5  out of  5 rating by Robert Conner
"Ms. Shannon helped me with all my insurance needs!"

Wendy Ford

March 10, 2023

5  out of  5 rating by Wendy Ford
"Shannon was so sweet and got everything taken care of for me in a timely manner!"

Robert Peterson

March 10, 2023

5  out of  5 rating by Robert Peterson
"Thank you for helping me and being patient with me thanks. Robert peterson"

Jennifer Fair

February 14, 2023

5  out of  5 rating by Jennifer Fair
"Mrs. Latonia was very professional, nice, and helpful. I got what I needed handled and she was very courteous the whole way through. I appreciate her for helping me."

lacy Bailey

February 9, 2023

5  out of  5 rating by lacy Bailey
"Mandi is always so kind, courteous and professional when I call. She is always willing to help and goes above and beyond to find the answers I need. She’s top notch. Thanks, Mandi! State Farm is lucky to have a star employee as yourself."

Samantha Mitchusson

February 9, 2023

5  out of  5 rating by Samantha Mitchusson
"Very wonderful people. Shannon knows her insurance stuff. Shannon is very sweet and will do everything she can to help you find the right insurance policy for you!"

Andrew Lacy

February 9, 2023

5  out of  5 rating by Andrew Lacy
"Latonia got me a good deal on auto insurance and home insurance and she's good at what she do thanks Latonia"

Kristi Sherrill

February 9, 2023

5  out of  5 rating by Kristi Sherrill
"Shannon Pickens is the best!! Give her a shout!"

andrea hagood

January 31, 2023

5  out of  5 rating by andrea hagood
"They were very helpful and tried to get me the lowest premiums"

Rebekah Whipple

January 28, 2023

5  out of  5 rating by Rebekah Whipple
"Shannon worked hard to get the details of our policy written correctly!"

Renee Holloway

January 27, 2023

5  out of  5 rating by Renee Holloway
"I just joined state Farm insurance in December...and it has been great so far everyone is helpful and very friendly...and i had the best associate Shannon Pickens she was very kind and easy to deal with...she made it very easy"

D Corbitt

January 27, 2023

5  out of  5 rating by D Corbitt
"Very satisfied with my experience here. Shannon helped me navigate the sometimes confusing world of insurance (and all the choices) . She took the time to find out what my needs were instead of just selling me an “off the rack” policy. Also was pleased with the fact that she let me know about all of their offerings without giving me the hard sell. Most importantly she saved me some money as well! Thank you Shannon and Reid Robertson State Farm."