Reviews
State Farm® Agent Reid Robertson
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Melissa Jo Bemrich
November 5, 2026
"Courtney did awesome finding my family the best rate and coverage on our home and auto. We switched to State Farm after being with another company for 12+ years. Call Courtney she maybe able to fix you up too."
We responded:
"Melissa, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Star City insurance team! - Your State Farm Agent, Reid Robertson "
Whitney Mowry
November 5, 2026
"Elisabeth was great! Made the process super easy, and was very helpful!!"
We responded:
"Whitney, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Star City. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Reid Robertson and Team "
The Sixth Month
October 29, 2026
"Absolutely wonderful. Anna went through everything flawlessly. She's definitely an asset."
We responded:
"Thank you so much for the 5-star rating, The! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Reid Robertson "
Janie house
October 27, 2026
"Courtney was awesome with our claim. Something I didn’t even know qualified but she handled my claim with knowledge and in a timely manner.
Thank you Courtney"
We responded:
"Janie, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Star City insurance team! - Your State Farm Agent, Reid Robertson "
Brian Heard
October 26, 2026
"A-1 very polite and respectful!!!!"
We responded:
"Thanks so much for the amazing review, Brian! We really appreciate your support here in Star City. Just reach out anytime if you need us - we’re here for you. "
Khonie Braden
October 22, 2026
"Love the service we received"
We responded:
"Khonie, thank you for the fantastic review! We’re always here to support you with your insurance needs in Star City. "
marilyn
October 12, 2026
"Elisabeth was so helpful and amazing to work with! She helped us get an affordable monthly payment on our car insurance and made the process easy. We really appreciate her help and highly recommend her!"
We responded:
"Wow, thank you for the 5-star review, marilyn! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Brandon Weast
October 9, 2026
"LaTonia always delivers fast, friendly dependable service I can call her and she always gets everything taken care of for me, she goes above and beyond for her customers."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Reid Robertson’s team. "
Adam
October 5, 2026
"Wonderful to find cheaper insurance for all your needs! Thank you so very much Elisabeth at Reid Robertson State Farm for the excellent customer service support!
Thanks again,
Adam Lambert"
We responded:
"Thank you for the 5-star review, Adam! We’re proud to serve the Star City community and truly appreciate your support. "
brian tindell
October 2, 2026
"Very helpful and easy to understand."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Star City to know you had such a great experience with us. "
Vanessa Ramirez
September 29, 2026
"We really appreciate Courtney! She was very helpful and professional throughout the entire process of our claim. We’re very thankful for the excellent service she gave us and would definitely recommend them!"
We responded:
"Thank you so much for the 5 stars, Vanessa! We truly appreciate your feedback and are always happy to help whenever you need us. "
Tonda Braswell
September 10, 2026
"Elizabeth was very helpful. Thank you so much for taking the time to find me some cheaper insurance than what I was paying."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Star City to know you had such a great experience with us. "
Denise McClain
September 10, 2026
"Anna Holloway was great at getting my home insurance and renter insurance all taken care of. It was very easy because she made it so."
We responded:
"Thank you for the 5-star review, Denise! We’re proud to serve the Star City community and truly appreciate your support. "
Roger Owen
August 31, 2026
"Courtney is the best !"
We responded:
"Roger, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Star City. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Reid Robertson and Team "
Shannon Leopard
August 11, 2026
"As a 25 year customer of State Farm, we are very pleased with their service. Mrs. Latonia is always very helpful and is quick to respond when we have questions. Each time we call, all of the staff are very friendly and do what they can to assist with our needs."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Star City to know you had such a great experience with us. "
Tiffany Boyd
August 8, 2026
"Anna was amazing! She was very patient, thorough, and helpful. Thank you so much for bringing me on board Anna. I definitely feel good about the choice I made to switch companies. EXCELLENT CUSTOMER SERVICE . 👍"
We responded:
"Thank you for the amazing review, Tiffany! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Cora
August 6, 2026
"Friendly, yet professional"
We responded:
"Thank you so much for your kind review, Cora! If you need insurance assistance, we are just an email or call away! - Reid Robertson, your State Farm Agent "
Israel Huante
July 29, 2026
"Had a great experience with Selene today, she cut my insurance on half!! I’m glad I spoke to her!! Come see her if you want to save money!!"
We responded:
"Israel, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Reid Robertson and Team "
Kristen Hendricks
July 22, 2026
"Latonia is absolutely amazing! She always goes above and beyond to help with all of my insurance requests. No matter how many questions I have or what I need, she’s patient, knowledgeable, and incredibly responsive. She makes what can be a confusing process so much easier and always takes the time to make sure everything is handled correctly.
It’s rare to find someone who genuinely cares about their clients the way Latonia does. Her professionalism, attention to detail, and outstanding customer service keep me coming back. I highly recommend Latonia to anyone looking for someone they can trust with their insurance needs. Five stars all the way!"
We responded:
"Thank you so much for your kind review, Kristen! If you need insurance assistance, we are just an email or call away! - Reid Robertson, your State Farm Agent "
John Jenkins
July 3, 2026
"I absolutely love State Farm!!! Latonia is the best!!! She was very helpful!!!"
We responded:
"We appreciate your review, John. We are so happy that you had such a wonderful experience with State Farm Agent Reid Robertson’s Team here in Star City ! "
Magan Stinson
June 25, 2026
"Reid Robertson’s team is amazing! I love how fast they are and kind! I had Anna do a quote for me, she saved me $75 a month!!! Switching to State Farm was a no brainer!!
Good job guys!"
We responded:
"Thank you so much for the 5-star rating, Magan! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Michael Fluker
June 11, 2026
"New customer will see how thing goes"
We responded:
"Thank you for sharing your feedback with us, Michael. We are pleased that you had a generally positive experience with us here on State Farm Agent Reid Robertson’s Team. If there are any areas where you feel we can enhance our insurance services, we would be grateful for your suggestions. Our goal is to continuously improve and serve our community better. "
Kathy Roberts
June 10, 2026
"Was contacted by Elisabeth Wipple who worked with Me to obtain the necessary Insurance for the Protection I was seeking! I am very Pleased with her Service!"
We responded:
"Kathy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Reid Robertson’s Team—we are always here to help!"
Katie Pike
June 4, 2026
"Had a quick and easy claim experience with Reid Robertson State Farm. Each part of the claim process happened quicker than estimated and was all wrapped up within a little over a week. Special thanks to Courtney at Reid Robertson State Farm for explaining and making the process even easier."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Titus Hardiman
May 22, 2026
"Five Stars! Ms Latonia was great! She exceeded my expectations at every juncture. She followed up and followed through quickly-no delay. Best customer service experience I've had recently! Kudos!, Latonia! -Titus Hardiman"
We responded:
"wow! thank you for the kind words! We are so happy Latonia was able to assist you! "