
State Farm® Insurance Agent Reid Robertson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pat allman
June 7, 2025
"Elizabeth was very helpful. My full coverage rates are are now lower than my previous insurer. Thank you so much."
Pauline Wylie
May 29, 2025
"Great experience with Reid Robertson Star City office. My husband using deals with auto issues, but I had to handle this one! Courtney and her team made this experience less stressful."
"Thank you, Pauline! Glad Courtney was able to assist you with your claim! We're here to help! "
Kevin King
May 28, 2025
"Courtney made everything fast and easy."
"Thanks Kevin! "
Kolton Hooks
May 28, 2025
"Excellent customer service."
"Thank you, Kolton! We appreciate your business! "
Tracy Reed
May 28, 2025
"Latonia was the best! She helped me understand all circumstances for auto and property. She is a breath of fresh air!! Very knowledgeable!"
"Latonia is one of a kind! Happy she was able to help you! "
Stefanie Riley
May 23, 2025
"Latonia has explained every detail of every policy to me at least twice! She is so patient and very helpful! I highly recommend her!"
"Thank you for the kind words, Stefanie! We appreciate you! "
Betty Ahmad
May 9, 2025
"Everyone was so nice , I received the best auto quote every. Thanks Latoyan"
"Happy we were able to help you, Betty! "
Julia Tipton
May 7, 2025
"Reid and his staff are fantastic! Anna worked me up a quote and got my policy in place all in one day! My husband and I strongly recommend them for any of your insurance needs!"
"Thank you, Julie! We really appreciate your business! It's always a pleasure working with you!"
ROY PICKENS
May 5, 2025
"Very professional service really nice people"
"Thank you, Roy! "
daisy heredia
May 5, 2025
"So glad I switched! Elizabeth and Selene were super helpful while looking for insurance!"
"So glad you are decided to business here, Daisy! We look forward to serving you! "
Joey Gordon
April 23, 2025
"Shannon at Reid Robertson went above and beyond helping me with my insurance needs. I had to make at least 5 changes, and Shannon handled each and every one without question. Very professional and knowledgeable."
"Thank you for the review, Joey! Glad Shannon was able to help you out! "
Mary Fonville
April 23, 2025
"Friendly staff. Latonia was so helpful. She help me to understand, about insurance. And exploit it well. THANKS so much!!!!"
"Thank you for the kinds words, Mary! We are happy to help anytime! "
Charles Harmon
April 21, 2025
"Service and attention to detail was awesome. I'm glad I chose Reid Robertson, State Farm zinsurance."
"Thank you, Charles! We are glad to have your business! "
Lizbeth Antonio
March 20, 2025
"Everyone so sweet, Latonia got me going and broke everything down for me when needed!"
"Thank you! Happy we were able to help! "
Kamelle Moore
March 7, 2025
"It was everything I expected from watching the commercials as a kid and even now👍🏾 great service!"
"Thank you, Kamelle! ... like a good neighbor! :-)"
Tabitha Moore
February 26, 2025
"Reid Robertson State Farm made the process of my vehicle claim seamless! This was the first time I had ever had to make a claim & Courtney Rodgers was there every step of the way to answer any questions I had day or night! Highly recommend for any and all insurance needs!"
"Thank you for the kind words! Glad Courtney was able to assist you with your claim! That’s why we are here!"
Dominique Taylor
February 24, 2025
"Latonia is literally the absolute greatest up here! She always deals with my insurance and it takes no time. She is quick, efficient, and always so kind!"
"100% agree! Latonia is the great and very knowledgeable when it comes to assisting our customers! Thank you for putting your trust in her and our agency! Means the world to us!"
Tiffany Jackson
February 19, 2025
"I spoke with Latonia at Reid Robertson State Farm about possibly switching to State Farm. I had been with another company for about 8 years and I have called that company over the years for various reasons- one including having an issue with affording payments required- but I was still nervous to switch to another company. Latonia was very knowledgeable and knew how to work the software in a way that made the process pretty seamless. She explained what she was doing and answered all my questions while working with the computer, without missing a beat. She told me she would send me some paperwork, both by email and snail mail. She followed through on both. She helped me understand the different options that I had available to me on both home and auto policies- as well as explaining the benefits of those different options. She was patient and listened to my concerns. She told me about the benefits of the app and the parts that she enjoys or uses the most. No surprises."
"Wow. This may be the most thorough review, yet! We really appreciate you taking the time to give us this feedback and pleased that Latonia was able to walk you through the process of changing and explaining the benefits of doing business with our agency! Looking forward to doing business with you, Tiffany! "
Jessica Ahrens
February 13, 2025
"Latonia explained everything well when dealing with the insurance policy information. I appreciate all her time and patience."
"Hey Jessica! Thank you for the kind words! We are glad Latonia was able to assist you with your policies! Also, thank you doing business with us over the years. We wouldn't be where we are today without customers like you! "
Abbigail Rankin
February 11, 2025
"I just got car insurance today with Anna and she was so easy to talk to! Great customer service!"
"Glad to have you with us, Abbigail! Thank you for the review! We appreciate you and your business! "
Mark Sullivan
February 10, 2025
"Latomia went above and beyond to help us get the best deal."
"Thank you, Mark! You and your family have been great customers over the years, and we appreciate your loyalty more than you know. It's a pleasure doing business with you! "
Cassandra King
January 31, 2025
"Latonia was so helpful. She made sure to accommodate me with my schedule and communication preferences, as well as answered some additional questions I had about my policy. Looking forward to working with her in the future as my agent."
"Thank you for the kind words, Cassandra! We really appreciate you and your business and look forward to working with you as well! "
Demora Allen
December 17, 2024
"Latonia was very friendly, professional and helpful. I am very happy with the service I received."
"Thank you for the kind words, Demora! We appreciate your business! "
David Freeman
December 16, 2024
"Great service! Helped us move all our policies from another state after we moved."
"Thank you, David! We appreciate the kind words, and we look forward to working with you in the future! "
William Coe
December 16, 2024
"Agent very helpful and efficient."
"Thank you for the review, William! "