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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Wendy Ford

March 10, 2023

5  out of  5 rating by Wendy Ford
"Shannon was so sweet and got everything taken care of for me in a timely manner!"

Robert Peterson

March 10, 2023

5  out of  5 rating by Robert Peterson
"Thank you for helping me and being patient with me thanks. Robert peterson"

Jennifer Fair

February 14, 2023

5  out of  5 rating by Jennifer Fair
"Mrs. Latonia was very professional, nice, and helpful. I got what I needed handled and she was very courteous the whole way through. I appreciate her for helping me."

lacy Bailey

February 9, 2023

5  out of  5 rating by lacy Bailey
"Mandi is always so kind, courteous and professional when I call. She is always willing to help and goes above and beyond to find the answers I need. She’s top notch. Thanks, Mandi! State Farm is lucky to have a star employee as yourself."

Samantha Mitchusson

February 9, 2023

5  out of  5 rating by Samantha Mitchusson
"Very wonderful people. Shannon knows her insurance stuff. Shannon is very sweet and will do everything she can to help you find the right insurance policy for you!"

Andrew Lacy

February 9, 2023

5  out of  5 rating by Andrew Lacy
"Latonia got me a good deal on auto insurance and home insurance and she's good at what she do thanks Latonia"

Kristi Sherrill

February 9, 2023

5  out of  5 rating by Kristi Sherrill
"Shannon Pickens is the best!! Give her a shout!"

andrea hagood

January 31, 2023

5  out of  5 rating by andrea hagood
"They were very helpful and tried to get me the lowest premiums"

Rebekah Whipple

January 28, 2023

5  out of  5 rating by Rebekah Whipple
"Shannon worked hard to get the details of our policy written correctly!"

Renee Holloway

January 27, 2023

5  out of  5 rating by Renee Holloway
"I just joined state Farm insurance in December...and it has been great so far everyone is helpful and very friendly...and i had the best associate Shannon Pickens she was very kind and easy to deal with...she made it very easy"

D Corbitt

January 27, 2023

5  out of  5 rating by D Corbitt
"Very satisfied with my experience here. Shannon helped me navigate the sometimes confusing world of insurance (and all the choices) . She took the time to find out what my needs were instead of just selling me an “off the rack” policy. Also was pleased with the fact that she let me know about all of their offerings without giving me the hard sell. Most importantly she saved me some money as well! Thank you Shannon and Reid Robertson State Farm."


January 26, 2023

5  out of  5 rating by WATERS WATERS1
"My agents Shannon and LaTonya are ver knowledgeable about the different policies . Great customer service and have a willingness to listen to your needs as a customer. Very happy with the service I have received."

Sammy Harrison

November 30, 2022

5  out of  5 rating by Sammy Harrison
"Very professional and very informative Reid's office is always the best!!!"

Amanda Terry

November 30, 2022

5  out of  5 rating by Amanda Terry
"Reid Robertson- State Farm in Star City's office is the best! They are so easy to work with and get things done quickly! Courtney Rodgers is so helpful and always has answers to my questions! Highly recommend working with State Farm Star City."

Ashley King

November 30, 2022

5  out of  5 rating by Ashley King
"A+ Courtney is so helpful and knowledgeable. She was there for us when we had our accident and took care of everything we needed in a timely and professional manner. I highly recommend working with her!"

Colton Shaver

November 5, 2022

5  out of  5 rating by Colton Shaver
"Courtney is professional and has great customer service."

Me Sha

November 5, 2022

5  out of  5 rating by Me Sha
"I highly recommend Reid Robertson State Farm for all of your insurance and banking needs! Not only do they offer competitive rates, they are committed to serving their customers."

april owen

October 24, 2022

5  out of  5 rating by april owen
"Latonia was very professional and helpful. She answered all of our questions and put our mind at ease."

Amanda Horner

October 21, 2022

5  out of  5 rating by Amanda Horner
"Anna Holloway is so sweet and friendly each time I call and ask for assistance. Anna is so helpful and makes the process so easy! Thank you for your assistance Anna!"

Landon Hunter

October 17, 2022

5  out of  5 rating by Landon Hunter
"Anytime I need anything Taylor is there to help!"

Austin Davis

October 17, 2022

5  out of  5 rating by Austin Davis
"Latonia is a wonderful associate. She is very kind, knowledgeable, and professional."

karen chochrane

October 17, 2022

5  out of  5 rating by karen chochrane
"Anna Holloway and Latonia went out of their way to help me find a plan to fit my needs. They worked to make everything go smoothly and easy. Thank you all"

Allen Dunn

October 17, 2022

5  out of  5 rating by Allen Dunn
"Reid and his workers are hands down the best group of insurance personnel I have ever experienced. Reid came through in a pinch for me when my shop and fence burned down and helped me get my fence repaired so I could make sure my dog had a place to reside after I had a huge hole in the fence. They have the best rates and hands down the best service after an incident of any insurance company I have ever seen! Thanks again Reid and workers for you outstanding performance. I will be a life time customer!"

Jade Reed

October 1, 2022

5  out of  5 rating by Jade Reed
"We love Reid Robertson State Farm!! They are amazing and always so quick! Courtney Rogers is awesome at what she does and is always so helpful!"

Lorri Sloate

September 30, 2022

5  out of  5 rating by Lorri Sloate
"The entire staff is very knowledgeable. I worked with Courtney and she answered every question timely. And took the time to explain the details."